Privacy policy

Last Updated September 26, 2025
This privacy policy (“Policy”) is intended to inform you of our policies and practices
regarding how Launch Logistics, LLC collects, uses, and discloses information you submit.

BY ACCESSING OR BROWSING OUR WEBSITE, BY REGISTERING WITH US, OR BY
PROVIDING US DATA, YOU CONSENT TO THE COLLECTION AND USE OF YOUR
INFORMATION, INCLUDING PERSONAL INFORMATION, AS OUTLINED IN THIS POLICY.

Launch Logistics, LLC (“LAUNCH” “we” or “us”), a Colorado limited liability company,
arranges the transportation of freight as a freight broker registered with the Federal Motor
Carrier Safety Administration under MC #1713373 (collectively, the “Services”) for
customers. Customers and service providers can learn more information about the
Services and LAUNCH through LAUNCH’s website located at the domain www.LaunchLogistics.us

LAUNCH may collect personal and business information from you for a variety of reasons,
including to deliver the Services, to enable your participation in online activities, and to
personalize your experience on the Website and with the Services. This Policy and any
other applicable legal agreement between you and LAUNCH, are intended to work together
and supplement each other. This Policy does not apply to websites and applications owned
by (a) end users of our Website, (b) third party service providers, or (c) entities that we do
not own or directly control.

Users are allowed to visit and browse the Website, on condition that they comply with any
other applicable legal agreement between you and LAUNCH, and this Policy. This Website
is not for use by any minors (defined as those who are not at least of majority age, which is
age 18 in most jurisdictions), and you must not use this Website if you are a minor.

By visiting, viewing, referencing, or using the Website or Services or any content or
functionality related to the Website or Services, or by providing any data to us for use in the
Website or any of our Services, you consent to, and voluntarily accept, the terms and
conditions of this Policy, and any other applicable legal agreement between you and
LAUNCH. All information provided to LAUNCH, whether personal or not, is deemed
voluntarily disclosed by you. If LAUNCH participates in a business transition such as a
merger, acquisition by another company, liquidation, bankruptcy, dissolution, or sale of all
or a portion of our assets, then your personal information may be transferred to another
entity. You acknowledge that such business transition may occur and that disclosure of
your personal information in that context is permitted by this Policy.

FOR CANADIAN CITIZENS ONLY
You may have the right to withdraw your consent to our use of your personal information
under federal Canadian law and/or under the laws of your Province. Upon LAUNCH’s
receipt of your notice withdrawing your consent to our use of your personal information,
LAUNCH will have the right to immediately terminate your access and use of the Website,
the Services, and all Services available through the Website or from LAUNCH.

INFORMATION YOU PROVIDE
Accessing the Website. Like most websites, LAUNCH and our service providers may
automatically track, collect, and store information such as (a) Internet Protocol (IP)
addresses; (b) Uniform Resource Locators (URL); (c) domain names; (d) computer types;
and (e) web browser types and locations using cookies, web log files, and other code
tracking devises from any device you use to access the Services, the Website, and any
pages you visit at the Website. That type of information is helpful for marketing purposes
and allows us to examine traffic to the Website, identify any misuse of the Website, and
improve the Website to provide you a better experience.

Cookies & Tracking Codes. A cookie is a small data file that is sent to your browser from a
web server and stored on your computer, mobile phone or other device. Cookies store
information about your use of a particular website or service and are typically used to make
the Website easier to use and to make the Services more convenient and personalized.
Cookies allow us, for example, to recognize you as an end user when you return to the
Website using the same computer and web browser, and to identify which areas of the
Website you visited, so the next time you visit the Website, those pages may be readily
accessible. Our service providers may also use cookies to ascertain how many times you
access their website and to obtain information to better personalize the content and
promotions that you see on our respective websites. Our service providers may use
tracking codes, which are different than cookies, to gather information about your use of
the Website and the Services. You can remove or block cookies using the settings in your
browser, but in some cases that may impact your ability to use the Website and the
Services.

Do Not Track Disclosure. The Website does not respond to Do Not Track signals. You may,
however, disable certain tracking as discussed above (e.g., by disabling cookies).

When you register with, or submit information of any kind to LAUNCH, you voluntarily
provide us with your first and last names and an email address, and you may create a
username and a password of your choice. In addition, you may be asked to provide other
personal information. In addition, LAUNCH may collect information in the form of
information that you or another person provides us via any method, including but not
limited to the Website, API connection, web portal, or email.

LAUNCH uses Secure Socket Layer (SSL) line on pages where you enter personal
information provided you are using an SSL-enabled browser. An SSL line encrypts your
information as it travels over the internet. This mode is enabled before any personal
information is transmitted from your computer or web-enabled device provided you are
using an SSL-enabled browser. If you have any hesitation about providing personal
information to us or having that information displayed on the Website and the Services to
authorized end users or otherwise used in any manner permitted in this Policy, then you
should not register with us or submit information to us.

Data Ownership. Any business data and personal information you provide or submit to us
through any method, including but not limited to the Website, API connection, web portal,
or email, shall remain your data, however by submitting or providing such data to us you
are automatically providing to us a free, exclusive license to use, analyze, aggregate,
anonymize, manipulate, publish, consolidate, sell, transfer, and/or sublicense the data for
any purpose we choose, including but not limited to in the development and production of
Services, in our sole and absolute discretion.

Feedback. If you provide LAUNCH with feedback, submit comments, post reviews, or
otherwise submit information to us, we will collect that information and we may use it for
any purpose we choose. Personal information included in your feedback will be treated in
accordance with this Policy. You agree that any comments, submissions, and any emails
we receive immediately become our property. Nothing in this Policy, or any other
agreement(s) with you entitles you to a fee, royalty, commission, compensation or any
consideration whatsoever for your feedback, comments, reviews, or for the content of any
communications you submit to us such as ideas, suggestions, recommendations,
methods, processes, or the like whether in writing, verbal, or otherwise.

PRIVACY SETTINGS
Login Credentials. When you register with LAUNCH, you will be asked to create a username
and password associated with your account. The combination of your username and your
password is the key to your account. LAUNCH recommends you use a combination of
phrases, numbers, and special characters to create your password. You are responsible for
all actions taken using your username and password. You should not disclose your login
credentials to anyone. If you decide to share your credentials or lose control of your
credentials, you may jeopardize the security and confidentiality of your personal and
business information. Moreover, you may be subject to legally binding actions taken on
your behalf. Therefore, if your login credentials have been compromised for any reason, you
should immediately notify LAUNCH and change your password.
Sharing Information. If you provide personal information about another person or
information about from or about a business, you should do so only with that person’s or
business’ consent and failure to do so may violate that person’s or business’ privacy or data
rights and you will be responsible for any fines, fees, costs, damages, liabilities, or losses,
related to such violations.

USE OF INFORMATION COLLECTED
You agree LAUNCH may use your personal and business information to: (a) send you
information about our company and services, and promotional materials from us, our
partners, our vendors, our customers, and our affiliates; (b) facilitate a transaction between
you and us, or between you, us, and a third party; (c) provide the Services and customer
support you request; (d) process your request for information and Services; (e) help resolve
disputes; (f) collect fees; (g) troubleshoot problems; (h) detect, prevent, or investigate
potentially prohibited or illegal activities and protect the safety, rights, property, and
security of LAUNCH and others, (i) enforce this policy, and any other agreement between
you and LAUNCH; (j) contact you when necessary; (k) research, monitor, and analyze use of
our Website and Services; and (l) analyze, aggregate, and/or de-identify information for
purposes of providing the Services, developing new products and services, marketing
products and services, and providing reports, studies, guidance, and commentary to
transportation industry stakeholders.

LAUNCH may share your personal and business information with service provider(s) and/or
customers to the extent reasonably necessary to provide the Services, or otherwise
permitted under this Policy, and/or any other agreement between you and LAUNCH.

NO SALE OR SHARING OF CONSUMER DATA
Launch Logistics, LLC values your privacy and does not sell, rent, trade, or share consumer
personal information or mobile phone data with third parties for marketing or promotional
purposes. Any personal or business information collected is used solely to provide and
improve our freight brokerage and logistics services, facilitate communication related to
shipments, and enhance the overall customer experience.

DISCLOSURE, CONFIDELAUNCHALITY & SECURITY OF PERSONAL INFORMATION
LAUNCH uses precautions to keep your personal information private and secure and we
will not share your personal information with third parties, except: (a) if you authorize us to
do so in this Policy, or in any other agreement between you and LAUNCH; (b) as set forth in
this Policy; (c) to cooperate with law enforcement or other government officials with
investigations of purported unlawful activities, comply with applicable laws and
regulations, or comply with judicial proceedings and legal process served on us; (d) to
protect, enforce and defend our rights and property or the rights and property of our
customers and service providers; (e) to investigate violations of the law, this Policy, any of
our copyrights, trademarks or other intellectual property rights, or those of any third party,
or misusing the Website, the Services, or any related services; (f) to aid service providers in
providing their services; (g) as part of a business acquisition, merger, sale, or other similar
business transaction, including during negotiations or planning of such transaction; (h) to
any current or future affiliates or subsidiaries; and/or (i) to unaffiliated third parties,
including for their own marketing purposes. Your personal information is stored on servers
in the United States. Nevertheless, because network security measures are not infallible
and because third parties may unlawfully intercept or access transmissions or private
communications, we cannot guarantee the security of your information or that it will
always remain private. If you access the Website or the Services from a shared computer or
a computer in a public setting or on a network open to multiple users, certain information
about you may be visible to other individuals and your information may be visible to other
individuals.
Please note that LAUNCH may disclose aggregate, anonymous, or de-identified
information about users for marketing, advertising, research, development, compliance, or
other purposes.

YOUR DISCLOSURE OF INFORMATION TO THIRD PARTIES
LAUNCH cannot guarantee the privacy or security of information you disclose to others
therefore we encourage you to evaluate the privacy and security policies of all websites
before entering into a transaction and choosing to share your personal information with
them.
Public Communications. Please take precautions in disclosing personal and nonpersonal information. Information disclosed online via email, blogs, social media, and the
like can be collected and used by others. If you post or submit information in those types of
online environments, it is highly likely that it may be accessible to the public and you may
receive unsolicited messages and advertisements commonly referred to as SPAM. You are
solely responsible for maintaining the secrecy of your information.

SPAM. LAUNCH and our end users do not tolerate SPAM. You are not authorized to add an
end user of the Website or the Services to your mailing list or other database without that
end user’s prior written permission. You are not permitted to use the Website or the
Services or any related communication tool to send SPAM or to otherwise send content
that may violate this Policy, or any other applicable agreement between you and us. To
report SPAM or spoof emails, please forward the email to seanpat81@launch-logistics.us

YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, then under Cal. Civ. Code § 1798.83 you may request and
obtain from us once a year, free of charge, information about the personal information (if
any) we disclosed to third parties for direct marketing purposes in the preceding calendar
year. If you are a California resident and would like to make such a request, please submit
your request in writing to us at office@launch-logsitics.us . In your request, please attest to
the fact that you are a California resident and provide a current California address for your
response.

LOST OR STOLEN INFORMATION
You must promptly notify LAUNCH if your username or password is lost, stolen, or used
without permission, or you suspect fraudulent activity in your account. In such an event,
LAUNCH will help you reset your password or assist with suspending or closing the
account.

YOU CONSENT TO OUR POLICY
As stated above, by accessing or browsing the Website, utilizing the Services, providing us
data, or by registering with us, you consent to our collection and use of your information as
set forth in this Policy.

UPDATES AND CHANGES TO POLICY
LAUNCH reserves the right, at any time and without notice to you, to add to, change,
update or modify this Policy, simply by positing an updated policy on the Website. We will
post any changes, including material changes, to the Website. Any change, update, or
modification will be effective immediately upon posting on the Website and will apply to
any personal information provided to us on and after that date.